How to refill prescriptions online at Doctor Solve?
There are 3 ways to refill your prescription medication “it’s easy!”
Search for the medication(s) you would like to refill, select “Add to Cart”, then proceed through our online checkout. Fast and Easy! You can also browse through our products by searching through our Prescription Medications, Brand Medications, or Generic Medications.
Mail or Fax in your Refill Order Form
- Our customer care specialists will help you every step of the way!
- Have your prescription information handy and call us toll-free
Frequently Asked Questions
What is the maximum amount of medication I can purchase?
The pharmacy can only supply as much medication as your physician prescribes for you, according to the directions, and up to maximum of a three months at a time.
Why do I need to provide so much information to order prescription drugs?
We want to make sure all orders are filled with due diligence. The information helps us understand your unique medical situation in the interest of your safety. Similar to your local pharmacies, our pharmacists and physicians use the information you provide to determine if there are potential drug interactions. If necessary, our Customer Care Specialists may contact your physician for further clarification.
Why is the price different from the last time that I ordered?
The prices may change due to manufacturer price changes and changes in market or exchange rates.
How do I know if my order is being processed?
When you place your first order, an account is created. Information about your order can be found when you log into your account. Please contact DoctorSolve at our toll-free number +1-866-732-0305 if you would like help navigating your account.
Do I need to fill out the forms each time I place an order?
No, once your account is created, all you have to do is give us a call at +1-866-732-0305 to place a refill order or place a refill request from DoctorSolve website.
I'm having some negative reactions with my medication. Is there someone that can help me?
If the reactions are severe, please contact your local emergency service provider. Our helpline would be happy to assist you with any medication-related issues at our toll-free number +1-866-732-0305.
What if I am unable to find the medication I am looking for?
You can view our medication prices by searching our online drug store database. Type in the name of the medications you would like to obtain price quotes for and click ‘Search’. If you are unable to find the medications you are searching for in our database, our Customer Care Specialists are more than happy to help – click here to contact them at +1-866-732-0305.
How long will it take to process my order?
Once your order is submitted, you should receive an email confirmation at the email address listed in your profile. If you don’t receive an email confirmation, the best method to confirm your order is to give us a call 1 to 2 hours after you submit your order at +1-866-732-0305 for verbal confirmation.
From the time your order is submitted, your prescription has an average delivery time of 2-4 weeks.
However, there are several factors that may affect the arrival time of your prescription medication.
These being:
– The order forms are incomplete, illegible, or missing the prescription
– Delays resulting from processing payments
– When the packages reaching the United States, they are shipped and delivered via United States Postal Service which can experience unforseen delays due to extreme weather or shipping volume.
– At the border, US Customs and the US Food and Drug Administration officers have the discretion to examine and detain your shipments for up to 30 days.